General FAQ

  1. What is Force Free Grooming?

    • Force Free Grooming is a school of thought that emphasizes and prioritizes the comfort and well-being of animals throughout the grooming process.

    • Force Free Grooming recognizes the importance of balancing both the animal’s physical and mental health. We strongly believe you can’t have one without the other.  

    • For more information on the Alberta Force Free Alliance please visit https://www.albertaforcefreealliance.com/

  2. Why in-home grooming?

    • While there are some pets that adjust easily to new environments, some others do not. Fearfulness should never stand in the way of a pet’s ability to transform their negative experience into positive one. This is why home grooming is such a successful model. It allows for a superior grooming experience in which the pet can proceed at its own pace.

  3. Do I need to be home while my pet is being groomed? (In-home services)

    • Being at home during grooming is required because it protects you, us and most importantly - your pet. You don’t need to take part in the grooming process but you do need to be home during this time.

  4. How long will it take to have my pet groomed?

    • It depends on what services you choose and your pet’s coat condition. Please ask for approximate time for grooming services. Grooming time will also vary depending on how comfortable your pet is with grooming. The most important thing is to ensure your pet’s trust so that it always has a positive experience. If your pet is uncomfortable and needs the groom to stop, we will stop for the day and come back at your convenience.  You will be invoiced for the length of time and work we were able to complete in the session.

  5. What do I need to prepare?

    • Not much! Comfort One Pet Grooming takes the burden off of you.

      • We bring all the equipment

      • We clean up before we leave.

      • We, however, need use of your tub and shower. But we bring a strainer to avoid clogging your drain

  6. What breeds or size of dogs will you groom?

    • Any breed any size.

  7. Is my pet too young for grooming?

    • Force Free grooming is perfect for puppies and kittens alike. We will establish rapport and create an anxiety-free experience for your pet that will last a lifetime.

  8. My pet is very fearful of strangers, can you still groom him/her?

    • Of course!  We work around your pet’s comfort zone. By using desensitisation and counter-conditioning techniques with positive reinforcement methods we will ensure your pet has a positive experience.

  9. I don’t have suitable shower system./ Is my dog too big for in-home grooming?

  • No problem! If your dog is too big to be groomed in your home we have the option be groomed in our home based salon. We have intentionally set up a calm environment to help minimise the stress some dogs experience when being groomed. We also will only ever groom one dog at a time (or multiple dogs from the same family).

10. I am interested in home based groom but I would like to see how my dog handles being groomed?

  • You are more than welcome to stay during the grooming session.

  • Or we can set up a virtual meeting (i.e., Zoom, Google Meet, Face Time ) if you prefer to watch a session from virtually.

11. Can I leave my dog at your salon for the whole day?

  • In order to provide all our clients with as comfortable of an environment as possible, we only groom one pet (or household) at a time. Please be available to pick up your pet when the grooming is complete. You will be notified 15 minutes beforehand.